Privacy Policy

1. What This Policy Covers

This Privacy Policy explains how Shannon Russell, a licensed Virginia real estate agent with Better Homes and Gardens Real Estate Base Camp, collects, uses, and protects your information when you visit this website. By using this site, you agree to the practices described here.

2. Information I Collect

When you interact with this site, I may collect the following types of information:

• Contact form submissions. When you fill out a contact form, I collect the information you provide, which may include your name, email address, phone number, and any details you include in your message.
• Browsing data via cookies. This site uses cookies and similar technologies to collect standard browsing information, such as your IP address, browser type, pages visited, time spent on the site, and referral source. This data is collected automatically and helps me understand how visitors use the site.

3. How Your Information Is Used

The information I collect is used to:

• Respond to your inquiries and provide the real estate services you request.
• Improve this website by understanding how visitors navigate and interact with the content.
• Maintain the security and functionality of the site.

I do not use your personal information for automated decision-making or profiling.

4. Information Is Not Sold to Third Parties

I do not sell, rent, or trade your personal information to any third party. Your data is used solely for the purposes described in this policy.

I may share limited information with trusted service providers such as website hosting providers, customer relationship management (CRM) systems, analytics providers, and email communication platforms, and these providers are bound by confidentiality obligations. I may also disclose information if required by law or to protect my legal rights.

5. Cookies and Analytics

This site may use cookies to improve your browsing experience and collect anonymized analytics data. You can control cookies through your browser settings. Disabling cookies may affect certain functionality on the site, but you will still be able to browse the content.

6. Data Security

I take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission or electronic storage is completely secure, and I cannot guarantee absolute security.

7. Your Rights

You have the right to request access to the personal information I hold about you, to ask for corrections, or to request that your data be deleted. If you would like to exercise any of these rights, please contact me using the information below.

8. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. I encourage you to review this policy periodically.

9. SMS / Text Message Consent

By providing your phone number, you consent to being contacted by phone call, text message, or email regarding your inquiry. Message and data rates may apply. You may opt out of communications at any time.

10. Fair Housing

Shannon Russell and Better Homes and Gardens Real Estate Base Camp support the principles of the Fair Housing Act and Equal Opportunity Housing.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact me at AgentS.Russell@gmail.com or call 804-803-1080.

If you have questions regarding brokerage practices, you may also contact Better Homes and Gardens Real Estate Base Camp, 5011 Brook Rd, Richmond, Virginia 23227, 804-801-0900.